E.ON customers voice anger as direct debits are taken 11 days early

Energy company’s users says they will be short of money at Christmas during Covid crisis

E.ON has caused fury among UK customers by taking payments for January 11 days early from 1.5m accounts and telling those affected that they will not get a refund until after Christmas.

Hundreds of angry customers have confronted the energy company on Twitter to complain about the early direct debit, which they say threatens to plunge many “into Christmas poverty” and unplanned overdrafts.

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