The furniture chain is trying to tackle the throwaway culture problem, but it has drawn criticism
If spending more time at home has made you consider a furniture update, do not sling out that Billy bookcase just yet. Instead of taking it to the tip, you may be able to raise some cash through Ikea’s new buyback service. The scheme, which it announced last autumn, allows customers to take their furniture back to the store to be refunded and receive a voucher worth up to half of the item’s original value. It will then be resold to a new home, giving it “a second chance at life”.
The furniture retailer says the service will reduce waste and increase sustainability, and is part of its efforts to go greener. Last week it told the FT it was also looking at offering a wider range of spare parts to help people repair its products.